Steps to Get Started

Thank you for your interest in CareAccord’s web portal Direct secure messaging services. The steps to register for the web portal services are listed below.

For information about the Flat File Directory, please click here.

For information about potential EHR integration services, please contact us at .

Step 1

. During registration, you’ll need to choose an Account ID. We recommend that you use your organization’s name for the Organization account—for example, AppleClinic.admin, rather than an individual’s name. This will be your public name in the provider directory, so using an individual’s name could make it difficult for other providers to find you.

Step 2

To complete the registration for a CareAccord Organization account, you must complete, sign, and return the required documentation. For additional information:

• Read the CareAccord Overview
• Review additional information on this website, including the recordings on the Guides & Presentations page
• Review the Organizational Participation Agreement and the Identity Verification Form
  • Once you register for an account, you will receive these two documents by email with instructions on how to complete and return them

If you would like to schedule a demo, please contact the CareAccord Engagement Team by or call .

Step 3

You will receive a Welcome email with your login information and new Direct address. Now that your account is active, you can begin using Direct secure messaging! See the Quick User Guide or in-depth CareAccord Direct Secure Messaging User Guide for more information on how it can work for you.

Step 4

Once your Organization account is active, you can then associated with your organization. Need help deciding what type of account you need?

Join us in viewing a demo of the CareAccord Direct Secure Messaging services.

View a walkthrough of the CareAccord website and the organization account registration process.